Hotel information

Apart Salner Ischgl

  • keyboard_arrow_rightImportant phone numbers


    • Ischgl Dr. Walser: +43 5444 5200
    • Kappl Dr. Jehle: +43 5445 6230
    • See Dr. Prem: +43 5441 8239


    • Alpentaxi Ischgl +43 5444 5757

    Emergency calls:

    • Fire brigade: 122
    • Rescue team: 144
    • Police: 133
    • The Ischgl police station can be reached on +43 591 337 142 100.
  • keyboard_arrow_rightArea codes abroad
    Belgien Belgium Belgique0032
    Dänemark Denmark Danemark0045
    Deutschland Germany Allemagne0049
    Estland Estonia Estonie00372
    Finnland Finland Finlande00358
    Frankreich France France0033
    England Great Britain Angleterre0044
    Griechenland Greece Grèce0030
    Irland Ireland Irlande00353
    Italien Italy Italie00390
    Lettland Latvia Lettonie00371
    Liechtenstein FL00423
    Litauen Lithuania Lituanie00370
    Luxemburg Luxembourg Luxembourg00352
    Niederlande Netherlands Pays-Bas0031
    Norwegen Norway Norvège0047
    Schweden Sweden Suède0046
    Schweiz Switzerland Suisse0041
    Spanien Spain Espagne00349
    USA/Kanada USA/Canada Amérique/Canada001
  • keyboard_arrow_rightLost your ski pass?

    We recommend that you take a photo of the ski pass ID when you receive the ski pass.

    If you lose your ski pass on the slopes, you can go straight to the ticket office at the cable car and get a new ski pass after showing your ski pass photo.

    Please note that the ski pass ID is clearly legible in the photo.

  • keyboard_arrow_rightCheck-In

    Check in is possible from 2 pm.

  • keyboard_arrow_rightOrder of bread

    It is delivered daily in summer and winter! Please return the bag every day to reception!

  • keyboard_arrow_rightBreakfast

    You have the opportunity to have breakfast at hotel Castel (additional charge)

  • keyboard_arrow_rightCleaning

    If you stay a week or longer your apartment will be cleaned once a week. Towels are changed every 4th day automatically. Please let us know if you have any further wishes.

  • keyboard_arrow_rightDay of departure

    To clean up an apartment we need a little more time. Please leave the flat until 09:30 am! If the furniture is damaged, it has to be compensated.

    The caretaker -> Ms Salner will check the flat with you on the day of departure. In case of a premature departure we charge 100 % till the original day of departure!

  • keyboard_arrow_rightFire control

    All our apartments are equipped with fire indicators. We kindly ask our guests to avoid thick smoke while cooking. Heavy smoke development will activate the fire alarm. In case of fire alarm please remain calm and open windows and balcony doors immediately.

  • keyboard_arrow_rightHotel invoice

    Please settle your invoice the day before your departure, either by cash or credit card (Visa or Master Card).

  • keyboard_arrow_rightKey – Card

    Please always take your key card with you cause the entrance door is normally closed.

  • keyboard_arrow_rightLiability for any valuables

    The hotel assumes no liability for any valuables in the room.

  • keyboard_arrow_rightRubbish

    The rubbish has to be separated carefully. The separated rubbish will be removed by us.
    Please put batteries and old edible fat into a box in the kitchen or give it to the reception.

  • keyboard_arrow_rightRules of the house

    Please don’t walk with your street shoes into the house! If possible please put off your shoes in the ski room, thank you!

    We would like to draw your attention to the fact that persons who are not registered in the house must be registered with the house management. Even if they are only visiting. Thank you!

  • keyboard_arrow_rightSafe

    Every room has a safe which is located in the closet. The instruction is inside. Please don´t close the safe before you leave! The Austrian contract conditions are valid in our hotel. ATTENTION!! Please be aware that we cannot take responsibility for money or valuables lying around in your room.

  • keyboard_arrow_rightSki Depots

    All our guests can use the Depots at the Pardatschgratbahn for free. You receive Key Cards for the depots at the reception.

  • keyboard_arrow_rightSki, snowboard, boots, sticks, etc.

    Please deposit your ski equipment at the depots or at our ski cellar, not in your apartment.

  • keyboard_arrow_rightSmoking

    Please smoke outside on the balcony. You will find Ashtrays on the wall. Our apartments are non-smoking apartments!

  • keyboard_arrow_rightTelephone

    You can get a line directly from your room by lifting the receiver and dial “0” to activate the line. Euro 0,25 / unit, If you want to phone another apartment, please dial “2” than the apartment num-ber.

  • keyboard_arrow_rightWIFI

    Wireless LAN can be used free of charge throughout your apartment. You will find your login in your apartment! Please be informed that downloads are not unlimited.

  • keyboard_arrow_rightAny further questions?

    If you have any further questions please don’t hesitate to ask at the reception. If you need to contact Ms. Salner dial number 18 (reception) or phone 43 (0) 664 1512 989