Cancellation conditions summer 2021

Precautionary measures related to Coronavirus

Your health is our priority

We are aware that this is a particularly complex moment, however we are already busy preparing for the upcoming season and we are looking forward to welcoming you back. To ensure comfort, relaxation and maximum safety, we will adopt the highest standards of hygiene.

For your stay, we can ensure you a time of relaxation and regeneration after this difficult time. Our small but nice house allows us to keep an overview of incoming and outgoing persons and thus to care for the health of all. Moreover, we are located directly in the mountains, where people have always spent their holidays thanks to the good and healthy air.

We are happy to be able to assure you of a break made of regenerating moments, both for the mind and for the body. Our intimate house is relatively small, which is why we always know who is present in the Apart Salner and at what time. In addition, the special position in which we find ourselves – here in the mountains - has always been a popular destination, thanks to the pure mountain air.

We work with your safety and health in mind. 

    • keyboard_arrow_rightThe following precautionary measures are in effect:
      • Touchless hand sanitizers are available throughout the house
      • All rooms are cleaned and disinfected at regular intervals
      • Controlled and restricted access exclusively for hotel guests / Controlled access for house guests only
      • All employees are tested on Covid-19 
      • Employees were trained and equipped in accordance with the regularized hygiene and health measures
    • keyboard_arrow_rightCancellations summer 2021:

      Cancellations are only valid in writing or by e-mail.

      Due to the current situation, we have adjusted our cancellation conditions as follows:

      • Cancellation free of charge up to 7 days before arrival. 
      • Cancellations in the last week before the arrival date will incur 90% of the total price in cancellation fees!

      Otherwise the general provisions of the Austrian hotel regulations apply

      We therefore strongly recommend taking out a travel cancellation insurance.

      All necessary details can be found in the information sheet of the  “European travel insurance – Hotel Storno Plus”
      or your written reservation confirmation
      – also valid for cancellation cases in connection with COVID-19 illness:further information can be found here
      Subject to typographical errors and changes.

    • keyboard_arrow_rightCancellations winter 2021/22:

      Cancellation fees for cancellations up to 3 month before arrival: handling fee 10 % + no cancellation fee OR free modification of reservation (depending on availability, rate may be different for different travel dates; no reduction in total price allowed for modified reservation)

      Cancellation fees for cancellations up to 1 month before arrival: handling fee 10 % + cancellation fee of 40% of the full stay’s charge OR free modification of reservation (depending on availability, rate may be different for different travel dates; no reduction in total price allowed for modified reservation)

      Cancellation fees for cancellations up to 7 days before arrival: handling fee 10 % + cancellation fee of 70% of the full stay’s charge

      Cancellation fees for cancellations less than 7 days before arrival: handling fee 10 % + cancellation fee of 90% of the full stay’s charge

      Cancellations are according to the Austrian Hotel Reglements!

    This website uses cookies to improve the user experience.
    For more info click here!
    ok